Resources and Support

The frequency of cleaning the sintered metal filter depends on your specific applicationand operating environment. For standard industrial applications, we recommend cleaning every 3 months. If used in a heavily polluted environment, it may need to be cleaned every month or every two months.

Selecting the correct micron rating involves analyzing several key factors,including the size of particles to be filtered, the desired flow rate, the acceptable pressure drop, and the fluid properties. As a general rule, choose a micron rating slightly smaller than the smallest particle you need to remove. For critical applications, we recommend sending us your samples, which we will testusing our equipment.

1. For stainless steelsintered filters, we recommend the following cleaning methods:
2. Backwashing with clean fluid in the reverse direction of normal flow
3. Ultrasonic cleaning in appropriate cleaning solutions
4. Steam cleaning for heat-resistant filters.

The specific method depends on the type of contaminant and the intended application. Our maintenance guides provide detailed procedures for each cleaning method, ensuring a thorough and effective cleaning process.

NESIA sintered filters have a standard 6-month warranty against manufacturing defects under normal use and maintenance. The warranty covers replacement or repair of defective parts but does not cover normal wear and tear, improper installation, or damage due to misuse. For complete warranty details, please refer to the warranty document included with the product or contact our customer service.

You can request technical support through multiple channels:

1. Submit an inquiry via our website form.
2. Call our technical support hotline at +86 15083113229
3. Email our support team at [email protected]
4. Use the live chat feature on our website during business hours
5. For urgent issues, we recommend that you call us at +86 150 8311 3229 for assistance. Our support team is available Monday through Friday from 8:00 AM to 6:00 PM EST.